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F.A.Q.

What are your hours of operation?

Luna Park Preschools regular preschool program runs from September through June. We follow the SD #23 Christmas and Spring Break closures as well as statutory holidays such as Remembrance Day and Thanksgiving. Our hours of operation are from 8:45 a.m. to 3:00 p.m Monday through Thursday.  Upon enrollment, parents will receive a list of all scheduled closures as well be notified in the monthly newsletters.

How old do you have to be to enter the preschool?

Luna Park Preschool serves preschool ages three to five years. Incoming students must have reached their birthday by December 31 to be eligible for that years’ classes. For example, two-year olds must have reached the age of three by December 31st before they can participate in the class for three to four-year olds.  If your child is not three until January, we offer a second intake of students in January providing that there is space available.

How do I register for preschool?

The best thing to do is to call the preschool and set up a time for you and your child to come have a tour. During the tour you will be able to ask any questions you may have and see just what our program has to offer.  We are able to arrange tours during class times as well as after hours.  If you are interested in registering, there is a $100 non-refundable registration fee due to secure your class of choice at which time you will receive your registration package.

 When are fees due?

Payment for preschool is due on the first of every month in the form of a post-dated cheque. However, there are exceptions to every rule.  In the event that you do not use cheques and prefer to pay in cash, we simply ask that you pay the day before the 1st of the month.  For example if the 1st of the month falls on a Friday, when the preschool is closed, we ask that you pay in cash on the Thursday before.  Similarily if you are a parent who requires subsidy and has a parent contribution every month and would prefer to pay with your child tax credit, arrangements can be made with teachers so that you are able to pay on the 21st of each month.  We are flexible and very accommodating with families with respect to payment, all we ask is that once you make arrangements with us that you adhere to those arrangements.

We are trying to potty train. What is Luna Park Preschool’s policy on that?

We prefer that students enter our program toilet trained. However, if your child is not toilet trained, please talk to us. Toilet training should begin at home. When you feel your child is ready for this developmental step, we will be happy to support your efforts at school. Since it is common for a child to be distracted with activities at school, we simply ask that you send several changes of underwear and clothing. In our past experiences, this is something that is easily overcome and learned quite quickly when both the preschool and parents are using the same strategies.  We are not equipped with changing facilities therefore we do not allow diapers.  Also due to sanitary reasons we do not allow potty seats.

Where do I drop off and when? Can I drop off early?

We are located at Raymer Elementary School on the corner of Richter St and Raymer Rd. Our classroom is located on the second floor of the historical Annex building.  Parking is available alongside Richter Street and the school fields as well on Raymer Rd.  Security is very important therefore the doors to the preschool remain locked at all times and we require parents to ring the doorbell to gain access. Preschool teachers will open the door at 8:45 and noon every day to let you in.  If you arrive shortly after and a teacher is not at the door, simply ring the doorbell and we will let you in. Similarly, the same procedure is at pick up time at 11:45 am and 3:00 pm.  Do not ring the bell at these times, as the teachers will come down and open the door to let you in at the end of class.

Once your enter the building, please bring your child into the coatroom and classroom each day, and give yourself the opportunity to communicate with his/her teacher. We want to create a collaborative atmosphere at Luna Park Preschool, and that takes open lines of communication. Some of the best times to informally chat with your child’s teacher and learn about what we are doing in the classroom are before and after school.

What if my child becomes ill?

If your child becomes ill at school, the preschool teacher will separate the child from the group and make him/her comfortable while we notify you to pick him/her up. Please keep your emergency contact numbers updated so that you may respond as quickly as possible to the needs of your child. Children may return to the program after being symptom and fever free for 24 hours. We do ask that once a parent and or emergency contact has been called that the child is picked up within a half an hour. For signs and symptoms to common childhood ailments and protocol, please refer to our Sickness & Illness policy in the family handbook.

What if there is an emergency?

Accidents sometimes happen at preschool. Our preschool teachers hold current certification in CPR and First Aid. In the event of an emergency, they will administer those skills appropriately. We will notify you of any action taken and contact you as soon as possible. In the event of a school or neighborhood evacuation (i.e. fire or gas leak) we will follow the Raymer Elementary Emergency Evacuation Plan and walk to Kelowna Secondary School and proceed to contact parents via cell phones.

Can my child bring special toys into the classroom?

If your child has something very special and amazing that they want to show their teachers and peers then yes they can bring it in and show it and then store it back safely in their backpacks, however bringing an item such as a tech deck or trading cards or Barbie in every day (a not so special item) does not need to come into the classroom and can remain in your vehicle or at home preferably.

Each child does have a coathook to keep their backpacks at, however, we do not recommend sending in special/expensive toys with your child—these have a tendency to get lost or broken. Although we try to monitor children’s belongings, our main concern is the safety and engagement of our students; we cannot guarantee the security of any child’s belongings and will not be held responsible for lost or damaged items.